Privacy Policy
Last updated: March 26, 2026
1. Introduction
Phoenix Therapy ("we," "our," or "us") operates the website at phoenixtherapy.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our Site or submit a demo request.
2. Information We Collect
Information You Provide
When you submit a demo request form, we collect:
- First and last name
- Work email address
- Company or facility name
- Phone number (optional)
- Your area of interest
Information Collected Automatically
With your consent, we use analytics tools that may collect:
- IP address and approximate geographic location
- Browser type, device type, and operating system
- Pages visited, time spent, and referral source
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Respond to your demo requests and inquiries
- Communicate with you about our products and services
- Analyze website usage to improve the Site
- Comply with legal obligations
4. Third-Party Services
We use the following third-party services, which may collect data as described in their own privacy policies:
- Google Analytics 4 — web analytics and traffic measurement. Google Privacy Policy
- HubSpot — CRM, form submissions, and visitor tracking. HubSpot Privacy Policy
These services are only loaded after you provide consent via our cookie banner.
5. Cookies
Our Site uses cookies and similar technologies. When you first visit, a consent banner allows you to accept or decline non-essential cookies. Essential cookies required for basic site functionality are always active. Analytics and tracking cookies from Google Analytics and HubSpot are only loaded after you consent.
You can change your cookie preferences at any time by clearing your browser's local storage for this site.
6. Data Sharing
We do not sell your personal information. We may share your data with:
- Service providers who help us operate the Site (e.g., hosting, analytics, CRM)
- Law enforcement or regulators when required by law
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. Demo request data is retained in our CRM until you request its deletion.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications
- Withdraw consent for cookies and tracking
To exercise any of these rights, contact us at privacy@phoenixtherapy.com.
9. Security
We implement commercially reasonable security measures to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
10. Children's Privacy
Our Site is not directed to children under 13, and we do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised "Last updated" date.
12. Contact Us
If you have questions about this Privacy Policy, contact us at:
Phoenix Therapy
Email: privacy@phoenixtherapy.com